Indiebride London Privacy Notice

Our contact details

Name: Indiebride London

Address: 90 Brixton Road, SW9 6BE, London

Phone Number: 02077354678

E-mail: info@indiebridelondon.co.uk

Privacy notice completion date: 15/6/2023

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)
Body measurements
Your budget

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

In order to complete your dress order and have it delivered to you if required

We may share this information with our payment service provider, Stripe (if you wish to pay with a bank card), our appointment booking service, Acuity, and our accounting software, Intuit QuickBooks. You can find their privacy notices through the links.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is: Your consent. You are able to withdraw your consent at any time. You can do this by contacting us via email at info@idniebridelondon.co.uk.

How we store your personal information

Your information is securely stored.

We keep your name, email address, postal address if provided, and body measurements for 6 months after your wedding and then dispose of them safely by shredding any files and removing them from our online database.

Your data protection rights

Under data protection law, you have rights, including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charges for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@indiebridelondon.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a formal complaint to us at info@indiebridelondon.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113